Please do contact us as soon as possible. Because we monitor flight information, we will already have dispatched a driver.
If you fail to inform us and the driver is dispatched, our Terms and Conditions fully apply, meaning that you will incur a full “No Show” charge.
If, however, you inform us prior to the dispatch of the driver, we will place your transfer order on HOLD for 24 hours during which time frame you are able to re-book at no extra charge.